messageporter offers you advanced voice messaging technologies that allow you to send messages to your customers, employees or partners FAST. Voice broadcasting can utilize either your own pre-recorded audio file or “natural” text-to-speech to literally hundreds or thousands of recipients simultaneously.
Save huge amounts of time and money by automating your voice messaging
Simply provide us with your audio file or the “text” of the message you want sent along with your list of recipients and let us do the rest.
Send personalized voice messages
Choose from our “natural” male or female text to speech
Receive full assistance for copywriting, message design, technical support and monitoring
Set a pre-defined date and time for your broadcast
Send either a simple voice broadcast to any fixed or mobile phone anywhere in the world
Take advantage of our voice outbound IVR system allowing you to not only automate the outbound call, but to ask questions to the recipient and receive information back.
Sometimes it’s not enough to simply send a voice message. messageporters interactive voice service allows you to get “information back” from your audience. Interactive voice is extremely versatile and is suited to many applications from simply asking “Press 1 to confirm you will be able to attend the sales meeting” during the call to more complex applications such as telemarketing, debt collecting and opinion polling.
Where communication with a live operator is required, the messageporter IVR system also offers the facility of allowing the recipient of call to “Press 0 at any time to be transferred to a customer services representative”.
The two key advantages of voice messaging are clear. Time and Money. Having the ability to reach your audience using only a “message” and a list of telephone numbers (plus a few mouse clicks), means that you keep control of your own time & resources and keep costs under control.
Whether you employ just a handful of casual staff or an entire call centre, having the power to make vast numbers of phone calls automatically, allows you to reach your audience in a matter of hours as opposed to days or even weeks. This keeps your people free to deal with answering calls, fulfilling genuine enquiries and generating business.
Typical examples include -
Sending friendly payment reminders.
Event reminders such as spa appointments, property auction times, vehicle servicing, sales meetings, conferences, deadlines, rental return reminders, changes or cancellation of venues
Telemarketing – voice broadcast removes the need for a huge army of people making calls for you. Automate the outbound call and use messageporter ’s voice IVR to connect the outbound call directly to one of your call center staff.
Opinion Polling & Market Research are possible with outbound voice broadcast combined with messageporter ’s voice IVR service. Recipients can be asked a series of questions and prompted to enter answers using their telephone keypad. We can collect, collate and deliver the results back to you in no time.
Notify your customers & prospects of special offers, new products or simply send them a message to stay in touch.
Alert & emergency notifications receive the highest priority on our network. Using voice broadcast enables you to reach vast numbers of people in a short amount of time via either their fixed or mobile phone. Voice broadcast can also be used in conjunction with SMS alerting, & e-mail.
Our interface allows you to quickly create: Live Answer Only, Answering Machine Only, or Mixed campaigns (with or without Transfers.)
Start and stop campaigns with the click of a button. You can run multiple campaigns at once or one at a time. For advanced users and developers, see our Voice Broadcasting API.
Dial thousands of simultaneous calls, without the cost of owning multiple T1's or even a DS3.
Predictive dialing and the fastest distributed call center functionality available. Quickly setup at-home or call center agents to dial your lists. Collect custom dispositions and statistics. Get full details about your best agents.
Set the caller-id that your recipients will see when you dial using messageporter.
Easily change the speed at which your campaign dials or (for predictive campaigns) how many agents you have at your call center.
5.5 Cents/Minute or less! We don't charge for unanswered calls or busy's. Our billing increment is 60 seconds, with discounts given at higher volumes. No monthly minimums or signup fees.
We use high-quality SIP providers to ensure that our phone calls sound great. We rigorously test and use multiple providers to ensure a high quality of service.
Our easy-to-use web interface allows you to quickly view and download the outcome of each of your campaigns.
We have an easy to use API so you can start automating your Voice Broadcasts. For Call Centers, we have an API to allow you to integrate into your system to generate popup's and gather reports.
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